Terms and Conditions

Padre Island Vacation Rentals is committed to providing a relaxing coastal ambiance where vacation memories are cherished. This includes accommodations that are comfortable, clean, safe, and fully equipped. The following terms and conditions were last updated and posted in March 2020. It governs the terms and conditions of C&A Rental Properties, LLC under Padre Island Vacation Rentals.

CANCELLATION POLICY

In the event of cancellation, deposit refunds are as follows:

  • 100% refund, if canceled 30 days prior to the guest Check-in Date

  • 50% refund, if canceled 15 days prior to the guest Check-in Date

  • There is no refund less than 15 days prior to the guest Check-in Date

REFUND POLICY

If a guest must cancel less than 15 days prior to the guest Check-in Date, and if requested by the guest, Padre Island Vacation Rentals will endeavor to re-rent the property for the dates the guest originally reserved. The amount if recouped by Padre Island Vacation Rentals will be given in payment to the original guest, less payment method fees. It is up to the sole discretion of Padre Island Vacation Rentals to advertise last-minute pricing strategy in order to re-rent the property. It is not guaranteed by Padre Island Vacation Rentals that the property will be re-rented. Refunds are subject to Padre Island Vacation Rental’s ability to re-rent the accommodation. There will be no refund if Padre Island Vacation Rentals are unable to re-rent the accommodation.

It is strongly recommended that the guest buys travel insurance to cover the cost of your rental in case of a cancellation.

 

TRIP CANCELLATION INSURANCE

We strongly recommend you buy a comprehensive trip cancellation insurance policy to cover unforeseen events.

Padre Island Vacation Rentals does not provide trip cancellation insurance.

 

DATE OF ARRIVAL / DURATION OF STAY

When making your reservation online you can schedule your arrival date, also called the Check-in Date on any day of the week. Reservations require a 2 night minimum stay. Longer stays are most welcomed.

CONFIRMATION OF RESERVATION

If you elect to have Padre Island Vacation Rentals make a reservation for you the system will automatically send you a confirmation email containing a link to these terms and conditions. Payment of the booking will be the acceptance of the terms and conditions.

Padre Island Vacation Rentals reserves the right to cancel any reservation subject to issuing a full refund.

PAYMENTS

A 50% down payment, along with the signed rental contract and proof of ID, is required within 7 business days, to solidify your reservation.

Payment options include check, credit card, or e-transfer.

The remaining balance of 50% is due 30 days prior to the guest Check-in date.

If the reservation is made within the 30 days prior to arrival, the full payment is due and payable immediately.

All funds are quoted in US dollars.

FEES AND TAXES

All prices are subject to 15% sales and hotel tax.

A cleaning fee (depends on the property)

OCCUPANCY

As listed on the rental contract, a renter must be 25 years of age and list all adults and children (under 14) staying in the accommodation at any time during their rental period. We do not allow persons under 25 to occupy a vacation rental property unless accompanied by someone over 25 years of age. Proof of age is required.

Additional persons are only permitted in writing by prior Owner approval. If not, unapproved day guests are $70 per day regardless of the timeframe spent on the premises.

No visiting guest may sleep overnight in the accommodation if this occurs a 25% per person surcharge of the total cost of the reservation will be charged. The management also reserves the right to terminate the rental agreement immediately without refund.

DAMAGE WAIVER

A damage-deposit is withheld in case damages do occur. The renter agrees to be responsible for all damages in excess of $1,000 which will be determined if necessary by arbitration. The Damage Waiver covers any ‘Accidental Damages’ to the rental equipment in the vacation rentals (including any interior or exterior furniture, appliances, pool equipment, air conditioning/heating equipment, etc…) of the property. The renter agrees that in the event of failure to agree by arbitration, proceedings will be held in the Nueces County Court. After your departure, the accommodation is inspected by Housekeeping Inspectors. The accommodation must be left in a reasonable and clean condition or extra cleaning charges may be imposed by an hourly rate. In the event that it is found that the accommodation incurred careless damage, requires excessive cleaning, or has missing items, the guest acknowledges and agrees their credit card will be debited to replace said items at the fair market price, invoices will be provided if necessary. Customer agrees to pay reasonable attorney fees and all court costs and expenses to enforce this agreement including appellate proceeds with or without legal proceedings.

CHECK-IN and CHECK-OUT TIMES

It takes a lot of work to prepare our homes for your arrival, especially when other parties check out the same day.

Check-in time is at 3:00 pm or later.

Check-out time is at 10:00 am sharp.

Our cleaning teams arrive at our vacation rentals at 10:00 am ready to clean. All guests must depart at this time.

If in the unlikely event there are no other guests checking in or out simultaneously, you may inquire about the possibility of early or late check-ins. Padre Island Vacation Rentals does not guarantee any deviations to its Check-in or Check-out policy,

NOISE & PARKING ORDINANCE

There is no excessive noise allowed after 10 pm, this ordinance pertains to any loud music or loud sounds coming from the property after this hour. If the police or the Management company is called due to the renters (or their unauthorized guests – see below policy regarding visiting guests) disturbing the peace we do reserve the right to terminate the rental agreement immediately. Any fines incurred by the guest to Padre Island Vacation Rentals or its Owners will be invoiced and paid out of the damage-deposit by the guest within 7 business days.

PARKING ORDINANCE

Designated parking and the amount of permitted cars is clearly identified in the rental contract. Towing is enforced if you are parked in another reserved spot, other than the one marked specifically for the unit rented.

WEATHER

Padre Island Vacation Rentals and/or its Owners are not responsible for damages resulting from lightning, rain, flood, red tide, or other natural disasters. We HIGHLY recommend travel insurance to cover your stay. No refunds are provided to the Guest if such events occur. Each property has evacuation information, fire extinguishers, flashlights and emergency lighting in the unlikely event of an emergency. We encourage all renters to purchase travel insurance.

PET POLICY

At this time, we have a strict NO pet policy.

In the event that the renter brings a pet without obtaining Owner authorization a 25% surcharge on the total cost of the reservation will be charged and the Owner/Management Company reserves the right to terminate the rental agreement immediately without refund.

SMOKING POLICY

Our vacation rentals are SMOKE-FREE. Smoking inside will result in a $100 per week minimum extra cleaning charge. Please enjoy your cigarettes outside your accommodations on balconies, patios or by the pool. Any extra man-hours required for removal of discarded cigarettes, butts, trash or charcoal in the vacation rental yard/property will also incur the extra $100 per week minimum extra cleaning charge.

ACCOMMODATIONS

In the event of circumstances beyond our control, the Owner/Management Company reserves the right to substitute the accommodation for an equal property or upgrade, if necessary. If this were to happen, i.e. a property is for sale and sells prior to your reservation, we would inform you of any change made to your reservation as soon as possible and prior to you arriving for your vacation.

PEST CONTROL

We care about your comfort and want to provide a safe clean environment for your stay. To accomplish this pest control is carried out at each property four times a year. The guest may be required to admit pest control in order for the property to be properly serviced. The Owner/Management team will communicate this information to you 24 hours or more in advance.

AIR CONDITIONING POLICY

In order to provide a comfortable environment, air conditioning maintenance is carried out four times a year. The guest may be required to provide the air conditioning company admittance in order for the property to be properly serviced. The Owner/Management team will communicate this information to you 24 hours or more in advance.

KEYS

We use a keyless code lock, so there is no need to meet for key pick-up. However, there is a lock box located on each property in the event the keyless entry system fails. Renters are required to contact the Owner/Management Company at that time for the lockbox code. If the lockbox key is not left in the property there will be a $50 key replacement charge. As well, there is a $100 replacement fee if the pool key is taken.

LEGAL AGREEMENT

This agreement shall be governed and enforced according to the laws of the State of Texas. The prevailing party in any lawsuit to enforce any provisions of this agreement shall be entitled to an award of attorneys fees, cost of expenses for mediation, arbitration, and trial or appellate proceedings. This agreement contains the entire agreement of the parties. It may not be changed orally, but only by an agreement in writing signed by the party against who enforcement of any waiver, change, modification, extension or discharge is sought. Renters cannot assign or transfer this agreement.

RATES / ADVERTISED PRICES

Rates are subject to change without notice on the website. Confirmed booking rates will never be changed unless directed by the customer ie: additional days added.

WEBSITE BOOKING INFORMATION

The information provided, though deemed accurate is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice.

VIOLATIONS

Padre Island Vacation Rentals and/or its Owners shall not be liable to guests or to any party for any type of issued violations, including but not limited to, parking tickets, noise complaints, turtle ordinance violations, etc. The sole responsibility lies with the responsible party including any incurred fees.

INDEMNIFICATION

Padre Island Vacation Rentals and/or its Owners, shall not be liable to guests or to any visiting party for any damages to property or for the injury or death to persons on the premises from any cause whatsoever, including defects in the premises or otherwise: guests shall indemnify and hold harmless Padre Island Vacation Rentals and/or it’s Owners, from any and against all liabilities, claims, expenses, fees, loss of use of actions of any and any kind arising out of renters or their guests use and occupancy of the premises. The Owners/ Management Company is not responsible for accidents, injury, death or loss of personal belongings of any kind.

FAILURE OF EQUIPMENT

In the event of failure of equipment to operate, please notify us immediately, so that scheduling of repairs can be made. The Guest expressly waives and relinquishes any rights or claims against the Owner(s) or Padre Island Vacation Rentals for any damage that may result to the guest from lack of maintenance, cleanliness, repair, defect for ordinary negligence. There will be no refund of all or part of the rental amount for any failure of any of the equipment to work. Maintenance of the unit may occur during your stay. In this case, our service contractors may require access to the unit, with or without formal notice.

LOST / FORGOTTEN ARTICLES

Padre Island Vacation Rentals is not liable for any personal items left behind in the properties. The guest is responsible for all mailing and shipping charges, as well as a $25 processing fee for any “lost and found” items requested to be returned to the Guest.  Location of lost items may be delayed due to our ability to gain access to the property to look for said items. In the event that items are not located, Padre Island Vacation Rentals, its agents, and contractors shall not be held liable for those items left behind on the property. If the items are found and fail to arrive safely to the guest via courier or mail, Padre Island Vacation Rentals, its agents, and contractors shall not be held liable for said items.